Lisa Shapero

"Working with Ian Roberts throughout my career has been a tremendous pleasure. I use Ian’s services for creating customizations for software packages that don’t have the capabilities required by my business. Ian uses an agile approach to building a custom solution and ensures that all aspects of the project are incorporated into the solution. Through implementation and throughout the life of the customized software configuration, Ian provides recommendations and monitors the effectiveness of the solution in place. On one of our projects, Ian built a dashboard for the management team to have visualization into potential penalties so that management could solve the issues before penalties were presented. This dashboard has eliminated the penalties that were present on this project and has increased the revenue on this project by ~$200K/month for the last five months. Ian is reliable, hardworking and diligent to stay on time and on budget. He is so dedicated to his work and goes above and beyond to ensure that his clients are extraordinarily satisfied."

- Lisa Shapero | Solutions & Standards Manager | Dexterra